Kids Zone and Kids Care @ The Playful Pop Up

Big fun for little people — and a breather for grown‑ups.

Kids Zone is the playful heart of the market, with activities families enjoy together and an optional supervised Kids Care program for hands‑free shopping. Keep reading to learn how it all works and find the details below.

Kids Summer Day Care at The Playful Outdoor Pop Up Market in West Knoxville showing vendor booths, parking, food trucks, ADA parking, and kids play zone
    • Kids Zone: Free + paid activities parents enjoy with their kids. Located around the perimeter of Kids Care.

    • Kids Care: Supervised play inside the fenced center (drop‑off or stay & play)

    • Kids Care is: fenced, secure, structured, and access‑controlled.

    • Kids Zone: is open to all market guests but it is designed for kids and their families.

  • Not for Kids Zone. Only for the Kids Care program.

    You should check in and register if your child is participating in Kids Care, inside the Kids Zone Area.

  • Fun, creativity, and kid‑magic — for families to play. No registration or drop‑off required.

    ✨ What is Kids Zone?

    Kids Zone is a kid‑focused area run by The Playful Pop Up, located in the center of the market. It’s designed to give kids fun, engaging things to do while parents explore, shop, and enjoy the market together.

    Kids are welcome throughout the entire market, but Kids Zone offers extra magic just for them.

    🧒 Do parents stay with their kids in Kids Zone?

    Yes!
    Kids Zone is not drop‑off care.

     (See Kids Care for drop-offs)

    Parents stay with their kids and are welcome to participate in activities alongside them.

    🎨 What kinds of activities are in Kids Zone?

    Kids Zone includes a mix of free and paid activities, which may vary by weekend and theme.

    You’ll find things like:

    • ✅ Free crafts, games, and hands‑on activities

    • ✅ Paid specialty crafts and gift‑making booths

    • ✅ Face painting, balloons, reading time

    • ✅ Character visits (Disney, superheroes, seasonal fun)

    • ✅ Holiday‑themed experiences

    🎁 What are the specialty gift & craft booths?

    For special holidays (like Mother’s Day, Father’s Day, and Grandparents Day), Kids Zone will feature extra‑special gift‑making booths.

    Kids may:

    • Create keepsake handprint and fingerprint plaques

    • Design charm bracelets or floral keepsakes for Mom and Grandmom

    • Make a card or companion craft

    • Leave with a ready‑to‑gift item (unless the paint isn’t dry)

    Some of these booths are free, and some are paid — pricing is posted clearly at each station.

    📌 These booths are inside Kids Zone but outside Kids Care.

    💵 Do all Kids Zone activities cost money?

    Nope!
    We intentionally offer plenty of free activities, along with optional paid experiences for families who want something extra special.

    There is no requirement to pay in order to enjoy Kids Zone.

    📍 Are vendor booths located in Kids Zone?

    No.
    There are no vendor booths inside Kids Zone. This separation helps keep kids safe, activities organized, and traffic flowing smoothly. All booths in Kids Zone are provided and staffed by The Playful Pop Up.

    ⏰ What are Kids Zone hours?

    Kids Zone is open during the same hours as the market, rain or shine.

    🌧️ What happens if it rains?

    Kids Zone operates rain or shine, but activities may shift, pause, or change if weather becomes unsafe. Safety always comes first.

    📌 Where can I learn more?

    Details for specific activities and pricing are posted onsite and online.
    If you’re looking for supervised drop‑off care, check out Kids Care at Kids Zone below.

    Yes!
    Kids Zone is not drop‑off care.

    (See Kids Care for drop-offs)

    Parents stay with their kids and are welcome to participate in activities alongside them.

    🎨 What kinds of activities are in Kids Zone?

    Kids Zone includes a mix of free and paid activities, which may vary by weekend and theme.

    You’ll find things like:

    • ✅ Free crafts, games, and hands‑on activities

    • ✅ Paid specialty crafts and gift‑making booths

    • ✅ Face painting, balloons, reading time

    • ✅ Character visits (Disney, superheroes, seasonal fun)

    • ✅ Holiday‑themed experiences

    🎁 What are the specialty gift & craft booths?

    For special holidays (like Mother’s Day, Father’s Day, and Grandparents Day), Kids Zone will feature extra‑special gift‑making booths.

    Kids may:

    • Create keepsake handprint and fingerprint plaques

    • Design charm bracelets or floral keepsakes for Mom and Grandmom

    • Make a card or companion craft

    • Leave with a ready‑to‑gift item (unless the paint isn’t dry)

    Some of these booths are free, and some are paid — pricing is posted clearly at each station.

    📌 These booths are inside Kids Zone but outside Kids Care.

    💵 Do all Kids Zone activities cost money?

    Nope!
    We intentionally offer plenty of free activities, along with optional paid experiences for families who want something extra special.

    There is no requirement to pay in order to enjoy Kids Zone.

    📍 Are vendor booths located in Kids Zone?

    No.
    There are no vendor booths inside Kids Zone. This separation helps keep kids safe, activities organized, and traffic flowing smoothly.

    ⏰ What are Kids Zone hours?

    Kids Zone is open during the same hours as the market, rain or shine.

    🌧️ What happens if it rains?

    Kids Zone operates rain or shine, but activities may shift, pause, or change if weather becomes unsafe. Safety always comes first.

    📌 Where can I learn more?

    Details for specific activities and pricing are posted onsite and online.
    If you’re looking for supervised drop‑off care, check out Kids Care at Kids Zone below.

  • Thanks for checking in! To help us keep Kids Care healthy and secure, the porta potty inside the fenced Kids Care area is reserved for registered Kids Care children, their checked‑in parent/guardian, and Kids Care staff only. Please use the public restrooms in the Main Vendor Zone. Thank you for understanding!


  • Head to the Kids Care check‑in desk right in the heart of the market! — you truly can’t miss it. Look for the big inflatables, lots of laughter, and all the fun.

    Kids Care is the fenced in area inside of the Kids Zone area.

    📌 Spots are limited — swing by the Kids Care tent to see what’s available.

  • Kids Care — Parent Quick Read

    Where fun is magical, safety is serious, and your child’s joy comes first.

    ✅ Before Your Child Plays

    • A parent permission & waiver form is required

    • Only a legal parent or guardian may sign

    • If you’re not the legal guardian, bring a signed waiver from the parent

    • Kids without a completed waiver cannot participate

    👨‍👩‍👧 Check‑In & Check‑Out

    • Children must be checked in and out by the same adult

    • Security wristbands are issued to both adult and child

    • Wristbands are verified and removed at checkout

    • Children may not enter or leave Kids Care without their adult

    🚻 Bathroom Rules (Very Important)

    • Please take your child to the bathroom before play begins

    • A Kids Care‑only portapotty is located inside the fenced area

    • Staff cannot accompany children into the bathroom

    • If your child needs to go:

      • You’ll be texted/called

      • You must return within 5 minutes

      • A $25 no‑show potty fee applies if you do not return

    📱 Stay On‑Site & Reachable

    • You must remain on market property during playtime

    • No errands or leaving the grounds

    • Your phone must be on and answered immediately

    • Late returns may incur a $5 per minute fee

    ⏰ Session Timing

    • Sessions are 30 minutes

    • Start time is rounded in your favor

    • Pick‑up time is exact

    • Waiting in the checkout line does not count as late

    🧸 Behavior Expectations

    To keep Kids Care joyful:

    • Be kind, share, and take turns

    • Follow staff instructions

    • No fighting, bullying, or rude behavior

    • No climbing fences or damaging equipment

    • Children may not leave the area until approved checkout

    🍭 Food & Drinks

    • No food or drinks inside Kids Care (allergies)

    • Water is provided at the staff table

    • Finish snacks before entering

    🌦️ Weather & Health

    • Kids Care runs rain or shine

    • May close immediately for unsafe weather

    • You must return within 5 minutes if contacted

    • Children must be fever‑free for 24 hours

    • If a child becomes ill, parents will be contacted immediately

    💛 Our Promise

    We promise to:

    • Keep Kids Care safe, structured, and joyful

    • Treat your child with kindness and respect

    • Communicate promptly if your child needs you

    ✨ Thank You

    Thank you for helping us keep Kids Care safe, smooth, and magical for everyone!

    📌 Full rules and FAQs are available on our website.

    *** If you’re looking for information for the Kids Zone (open kids and family play area), see our main Kids Zone page and look for Kids Zone FAQs and more.

  • Kids Care — Stay and Play Option

    Stay & Play with Your Child inside the Kid Care Play Area:

    • $15 per child

    • Parent stays inside Kids Care and participates with their child instead of dropping them off for Kid Care.

    • All safety and security rules still apply

    • Stay and Play parents and children will follow the same check in and out procedures and safety checks as Drop-off care to ensure everyone’s safety.

    • Parent permission and waivers are still required.

  • Kids Care Guidelines for KIDS!

    THE PLAYFUL POP UP — KIDS CARE RULES

    ⭐ Kids Rules

    1. Stay inside the fence until a staff member has confirmed your grown-up’s wrist band matches yours and has cut off and removed your wrist bands.

    2. Listen to the Kids Zone staff — they’re here to help you.

    3. Be kind: no hitting, pushing, teasing, or yelling.

    4. Share and take turns with toys and activities.

    5. Keep food and drinks outside the play area.

    6. Use walking feet and play safely.

    7. Keep hands off fences and equipment unless staff says it’s okay.

    8. Have fun and use your imagination! 🎨✨

  • Kids Care at Kids Zone is a choose‑your‑own‑adventure for families.
    Shop hands‑free while we keep the fun going — or stay and play right alongside your kiddos.

    ✨ What is Kids Care?

    Kids Care is a supervised child care program located inside the fenced center of Kids Zone.
    Kids enjoy safe, engaging play with trained staff while parents shop — or parents may choose to stay and play.

    🧭 Kids Zone vs. Kids Care

    • Kids Zone: Free + paid activities parents enjoy with their kids

    • Kids Care: Supervised play inside the fenced center (drop‑off or stay & play)

    Kids Care is fenced, secure, structured, and access‑controlled.

    🔐 Who Can Enter Kids Care?

    Only:

    • ✅ Registered children

    • ✅ Their parent or guardian

    • ✅ Kids Zone staff

    (No siblings, friends, or pass‑through traffic.)

    ⏰ Sessions & Timing

    • 30‑minute sessions

    • No back‑to‑back sessions

    • Sessions begin after check‑in and bathroom time

    • Start time is rounded in your favor

    • Pick‑up time is exact

    ✅ Waiting in the checkout line does not count as late
    ⏱️ Late arrival (not in line): $5 per minute

    💵 Pricing

    • $25 per child — Drop‑off care

    • $15 per child — Stay & Play with your child

    • Sibling discounts available

    🚻 Bathroom & 5‑Minute Rule

    • Kids must potty before sessions

    • Staff cannot accompany children into bathrooms

    • Parents are texted/called if needed

    • Parents must return within 5 minutes

    • $25 no‑show potty fee if parent does not return

    (The entire market can be crossed in under 5 minutes.)

    🌦️ Weather & Safety

    • Operates rain or shine

    • May close immediately for lightning or unsafe conditions

    • Parents must return within 5 minutes if contacted

    Security includes wristbands, matching parent codes, strict check‑in/out, and missing‑child protocols.

    📌 Learn More

    Full rules and FAQs are available on the website under the Kids Zone tab.

  • Choose your own adventure: hands‑free shopping or hands‑on play.

    Kids Care at Kids Zone offers supervised 30‑minute play sessions so parents can shop, browse, snack, or relax — or stay and play alongside their kids.

    💵 Pricing (30‑Minute Sessions)

    Drop‑Off Kids Care (Parent Shops Hands‑Free):

    • 1 Child: $25

    • 2 Children: $45 (10% sibling discount)

    • 3 Children: $60 (20% sibling discount)

    • 4 Children: $70 (30% sibling discount)

    Stay & Play with Your Child:

    • $15 per child

    • Parent stays inside Kids Care and participates with their child

    • All safety and security rules still apply

    • Stay and Play parents and children will follow the same check in and out procedures and safety checks as Drop-off care to ensure everyone’s safety.

    👧 Who Can Participate?

    • Ages: 3–10

    • Must be potty trained

    🎨 What’s Included?

    • Inflatables

    • Crafts & games

    • Happy, engaged playtime

    • Supervision by trained Kids Zone staff

    ⏰ Session Details

    • 30 minutes per session

    • Sessions begin after check‑in and bathroom time

    • Start times are rounded in your favor

    • Pick‑up time is exact

    • Waiting in line to check out does not count as late

    • Kids may not attend back‑to‑back sessions

    🔐 Safety & Security

    For everyone’s safety:

    • Wristbands with matching parent codes are required

    • Strict check‑in and check‑out procedures are enforced

    • Parents and children may not freely come and go

    • No parent may leave with a child until they have completed the safety check out with our check out staff.

    📍 Location

    • Inside Kids Zone, at the fenced Kids Care area

    • Easy drop‑off, secure pick‑up

    📝 A Quick Note for Grown‑Ups

    • Only a legal parent or guardian may sign the waiver

    • If you’re not the legal guardian, please bring a signed and dated waiver from the child’s parent/guardian

    Children without a completed waiver cannot participate — thank you for helping us keep everyone safe 💛

    📌 Spots are limited — check availability at the Kids Care tent.

  • Only a legal guardian can sign.

    Parents and legal guardians must complete the parent permission and waiver form before their child will be allowed to play. This will be completed at check-in for parents who are present.


    Need a waiver for another parent?
    Download a form from this page of the website for each child. Have their parent/legal guardian complete the form and bring it with you to Kid Care check-in.

    We can’t wait to welcome your kiddos—let the fun begin!

    Unfortunately, kids who don’t have these forms won’t be able to play.

  • THE PLAYFUL POP UP — KIDS CARE RULES FOR PARENTS

    Where fun is magical, safety is serious, and your child’s joy is our top priority.

    ⭐ Welcome to Kids CARE inside Kids Zone at The Playful Pop Up!

    We’re thrilled your child is here to play, explore, and enjoy 30 minutes of magical fun. To keep Kids Care safe, smooth, and joyful for everyone, please review and follow these rules.

    👨‍👩‍👧 1. Parent Permission to Play

    Parents and legal guardians must complete the parent permission and waiver form before their child will be allowed to play. If you are not a child’s legal guardian, you may download the form below and have the child’s legal guardian sign and date the form. You’ll need to bring that form with you to check in. Unfortunately, kids who don’t have these forms won’t be able to play.

    👨‍👩‍👧 2. Check‑In & Check‑Out

    Children must be registered, checked in, and checked out by an adult.

    The same adult must check the child in and out.

    Security wristbands are issued to both adult and child and must match at pickup.

    Our check out staff will confirm your wristbands at checkout and then remove both the adult and child’s wristband. We will retain all wristbands for our daily closing audit.

    Children may not enter or leave Kids Care  without their adult and no one will be allowed in or out of Kids Care without staff approval and check in and check out protocols.

    🧸3. Potty Procedures

    We have a dedicated Kids Care porta‑potty located inside the fenced area, right beside check‑in. Only registered Kids Care kids; their parents and staff are allowed to use and access this porta-potty.

    Before you leave your child, please take them to the bathroom. This helps most kids get through their 30‑minute session without needing to go again.

    If your child needs to go during their session:

    • We will call you immediately.

    • You must return within 5 minutes to take them.

    • Staff will not accompany children inside the porta‑potty.

    If you do not return when texted/called, a $25 No‑Show Potty Fee will be added at pickup.

    📱 4. You Must Stay On‑Site

    For the full 30‑minute session, you must remain on the market property.

    This means:

    • No trips to the overflow parking lot

    • No crossing the street to the gas station

    • No errands

    • No “just running to the car real fast”

    If you must leave due to an emergency, you must check your child out first.

    📞5. Phone Must Be On & Answered Immediately

    If we text or call you, it’s because your child needs you.

    You must:

    • Answer on the first attempt

    • Arrive at Kids Care within 5 minutes

    Late arrivals may incur a $5‑per‑minute late fee.

    ⏰ 6. Strict Pickup Times

    Your child’s 30‑minute session begins after check‑in and bathroom time. We round the start time in your favor, but pickup time is exact.

    Example:

    • Check‑in at 2:31 → session runs 2:35–3:05

    • Check‑in at 2:36 → session runs 2:40–3:10

    Late pickups may incur a $5‑per‑minute fee. Staff may use discretion for honest mistakes.

    🧒 7. Behavior Expectations

    To keep Kids Care magical for everyone, children must follow these rules:

    • No fighting, bullying, teasing, or rude behavior

    • No ignoring staff instructions

    • No cutting lines

    • No hogging toys or activities

    • No climbing or touching the fence

    • No destruction of toys, inflatables, or equipment

    • No leaving the fenced area until a parent arrives and staff approves checkout

    If needed, staff may use brief 2 minute time‑outs

    🍭 8. No Food or Drinks Inside Kids Care

    We want to avoid sticky hands, spills, and snack‑related chaos (and allergic reactions)

    We do provide a water station — kids must drink it at the staff table.

    If your child has treats, they must finish them before entering Kids Care.

    🌧️ 9. Weather Policy

    We are a rain‑or‑shine market — but safety always comes first.

    Light Rain

    Kids may keep playing. We’ll keep everyone safe and happy under tents or umbrellas.

    Heavy Rain, Lightning, Unsafe Heat, or Severe Weather

    Kids Care closes immediately.

    If we must shut down due to unsafe conditions, you must return to Kids Care right away — within 5 minutes of our call — to pick up your child.

    Refunds / Rain Checks

    • If your child has played less than 15 minutes, you’ll receive a rain check for a future Kids Care session.

    • If they have less than 15 minutes left, you’ll receive a 20% discount on a future session.

    • If your child has played more than 15 minutes, the session is considered complete.

    Optional Parent Pickup During Light Rain

    If it’s just a light rain and you prefer your child not play in the rain, you may pick them up early — but there are no refunds or rainchecks for unused time unless Kids Care officially closes.

    🤒 10. Sick Kid Policy

    To keep everyone healthy:

    • Children must be fever‑free for 24 hours

    • If your child becomes ill during play, we will call you immediately

    • You must return within 5 minutes

    👟 11. Clothing & Safety Requirements

    • Closed‑toe shoes required

    • Sunscreen recommended

    • Weather‑appropriate clothing

    • Water‑play days will be announced in advance

    If you don’t want your child getting wet, please avoid checking them in during water‑play sessions.

    🧾 12. What You Can Expect From Us

    We promise to:

    • Keep Kids Care safe, structured, and joyful

    • Treat your child with kindness, respect, and care

    • Address unsafe or unkind behavior immediately

    • Communicate promptly if your child needs you

    💛 13. What We Expect From You

    • Respect for staff

    • Kindness toward other families

    • Prompt responses to calls

    • Following all safety rules

    • Honest communication

    ✨ Thank you for helping us keep the Kids Care safe and magical!

     

  • Kids Care at Kids Zone is a choose‑your‑own‑adventure for families.
    Shop hands‑free while we keep the fun going — or stay and play right alongside your kiddos.

    ✨ What is Kids Care at Kids Zone?

    Kids Care at Kids Zone is a supervised child care program located inside the fenced center of Kids Zone.

    This is where kids can play safely with trained staff while parents shop hands‑free.

    🧭 How is Kids Care different from Kids Zone?

    • Kids Zone = activities parents enjoy with their kids

    • Kids Care = supervised drop‑off care or playtime you can enjoy with your kids.

    Kids Care is part of Kids Zone, but it is:

    • Fenced

    • Secure

    • Structured

    • Access‑controlled

    🔐 Who is allowed inside Kids Care?

    Only:

    • ✅ Registered children

    • ✅ Their parents/guardians

    • ✅ Kids Zone staff

    No siblings, friends, or pass‑through traffic are allowed inside.

    ⏰ How long are Kids Care sessions?

    • Sessions are 30 minutes

    • Kids cannot attend back‑to‑back sessions

    This rule exists mainly for bathroom safety and child comfort.

    ⏰ How Do 30‑Minute Sessions Start and End?

    Kids Care sessions are 30 minutes long, and we follow a clear, fair timing system designed to keep things running smoothly for everyone.

    Here’s how it works:

    • Your child’s 30‑minute session begins after check‑in and bathroom time

    • We round the start time in your favor to allow for a calm transition

    • Pick‑up time is exact, but with one important exception noted below

    Examples:

    • Check‑in at 2:31 → session runs 2:35–3:05

    • Check‑in at 2:36 → session runs 2:40–3:10

    This approach ensures kids are settled before play begins and that all families receive a fair, consistent experience.

    ⏱️ What If I’m Running a Little Late?

    We understand that life (and markets!) can be unpredictable.

    • If you are already in line waiting to check your child out, you are not considered late.
      Being physically present and waiting your turn counts as being on time.

    • Late fees only apply if:

      • You arrive after your scheduled pickup time and

      • You are not already in the checkout line

    • Late pickups may incur a $5 per minute fee

    • Staff may use discretion for honest mistakes or unavoidable delays

    • Repeated late pickups may affect future participation

    If you receive a text or call from Kids Care, please head back promptly — the market can be crossed in under 5 minutes.

    💛 Why This Policy Exists

    This timing system helps us:

    • Keep kids safe and supervised

    • Avoid bathroom emergencies

    • Respect time slots for other families

    • Protect staff from awkward or unsafe situations

    • Keep the experience calm, fair, and joyful for everyone

    We promise to be reasonable, kind, and human — and we appreciate the same in return.

    💵 How much does Kids Care cost?

    • $25 per child for drop‑off care

    • Sibling discounts are available

    • $15 per child if a parent stays and plays with their child

    Pricing helps cover staff, equipment, games, inflatables, insurance, and safety protocols.

    👉 Full pricing details are available on the website under Kids Care.

    🚻 What is the bathroom policy?

    Bathroom safety is taken very seriously.

    • Kids must use the bathroom before their session begins

    • A designated portapotty inside Kids Zone is available

    • Kids Zone staff are strictly prohibited from accompanying children into the bathroom

    If a child needs to go during their session:

    • Parents are texted and called immediately

    • Parents must return within 5 minutes

    • If they do not, a $25 no‑show potty fee applies

    ⏱️ What is the 5‑minute rule?

    If Kids Care contacts you — for bathroom needs, illness, or weather‑related closure — you must return within 5 minutes.

    The market can be crossed in under 5 minutes, and this rule helps keep kids and staff safe.

    🌦️ What happens during bad weather?

    Kids Care operates rain or shine, but may close immediately for:

    • Lightning

    • Extreme heat

    • Unsafe conditions

    Parents will be contacted and must return within 5 minutes.

    🔐 How is Kids Care kept secure?

    Kids Care uses:

    • Wristbands with matching parent codes

    • Strict check‑in and check‑out

    • Controlled entry and exit

    • Clear missing‑child protocols

    These systems are in place to protect children and give parents peace of mind.

    🧑‍🏫 Who supervises Kids Care?

    All Kids Zone staff are:

    • Background checked

    • Carefully selected

    • Focused on early childhood development

    • Primarily teacher‑track or education‑focused young women

    Safety and kindness are top priorities.

    📌 Where can I read all the rules?

    Full parent guidelines, rules, and FAQs are available on the website under:

     the Kids Zone tab.